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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Independent contributions form an ordered group priority list.
Facilitation
Nominal Group Technique
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When loud voices could dominate a round, Nominal Group Technique protects individual thinking time from group effects. It collects ideas separately first and only then enables shared weighting.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-4 h60-120 min15-30 min1-6 Wochen
Participantsdifferent
3-85-122-64-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRanked Ideas, Clarified Options, Group PriorityRoot cause notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Root causeProblem solvingQualityIncident
FacilitationPrioritizationVotingInclusion
Root causeIncidentLeanProblem solving
QualityProblem solvingRoot cause
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