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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 h30-120 min30-60 min45-90 min
Participantsdifferent
3-82-62-82-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanObservation Notes, Improvement IdeasFishbone Diagram, Cause Categories, Investigation BacklogA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Root causeProblem solvingQualityIncident
LeanObservationProcessOperations
Root causeQualityOperations
LeanProblem solvingCoachingOperations
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