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| Criterion |  Agile ROAM Board |  UX Design Service Blueprinting |  Operations Failure Mode and Effects Analysis |  Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | High | High | High |
Timedifferent | 20-40 min initial, dann laufend | 0.5-2 Tage | 2-6 h | 1-6 Wochen |
Participantsdifferent | 3-15 | 6-12 | 3-10 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | ROAM Board, Owner List | Service Blueprint, Fail Points, Ownership Map | FMEA Table, Risk Priority, Mitigation Actions | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | RiskAgileTrackingAlignment | Service designOperationsJourneyBlueprint | RiskQualityOperationsRoot cause | QualityProblem solvingRoot cause |