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Criterion
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
20-40 min initial, dann laufend1-4 Wochen90-180 min initial, dann laufend120 min initial, dann laufend
Participantsdifferent
3-155-203-83-6
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
ROAM Board, Owner ListDiary Entries, Longitudinal Patterns, Experience TimelineKPI Tree, Owner ListHEART-GSM Table, Dashboard
Tagsno overlap
RiskAgileTrackingAlignment
UX researchTrackingBehavior
MetricsStrategyAlignmentMeasurement
MetricsUX researchMeasurementSatisfaction
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