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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowHighHigh
Timedifferent
30-90 min30-60 min2-8 h2-6 h
Participantsdifferent
2-102-82-83-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Problem Framing NotesFishbone Diagram, Cause Categories, Investigation BacklogProblem Analysis, Decision Analysis, Risk PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
Root causeQualityOperations
Problem solvingRoot causeDecisionOperations
RiskQualityOperationsRoot cause
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