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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowLowLowMedium
Timedifferent
30-90 min15-30 min30-60 min1-4 h
Participantsdifferent
2-102-62-83-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Rich Picture, Problem Framing NotesRoot cause notes, CountermeasuresFishbone Diagram, Cause Categories, Investigation BacklogProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
Root causeIncidentLeanProblem solving
Root causeQualityOperations
Root causeProblem solvingQualityIncident
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