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Criterion
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen vom Draft bis zur Entscheidung2-4 h45-90 min90-180 min
Participantsdifferent
3-20 Reviewer4-103-124-12
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
RFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsJourney Map, Pain-point List, Opportunity BacklogRAPID Role Map, Recommendation, Decision LogDecision Rights Matrix, Agreement
Tagsno overlap
ArchitectureDecisionAsyncGovernance
JourneyServiceService design
DecisionRolesGovernance
DecisionGovernanceAlignmentResponsibility
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