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Criterion
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Purposedifferent
An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen vom Draft bis zur Entscheidung2-4 h90-180 min15-45 min
Participantsdifferent
3-20 Reviewer4-104-121-3
Formatdifferent
AsyncWorkshopWorkshopAsync
Outputdifferent
RFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsJourney Map, Pain-point List, Opportunity BacklogDecision Rights Matrix, AgreementADR File, Decision Log, Rationale
Tagsno overlap
ArchitectureDecisionAsyncGovernance
JourneyServiceService design
DecisionGovernanceAlignmentResponsibility
ArchitectureRationaleDocumentationGovernance
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