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Criterion
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Purposedifferent
An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Wochen vom Draft bis zur Entscheidung2-4 h30-60 min15-45 min
Participantsdifferent
3-20 Reviewer4-102-101-3
Formatdifferent
AsyncWorkshopWorkshop + asyncAsync
Outputdifferent
RFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsJourney Map, Pain-point List, Opportunity BacklogDACI Matrix, Decision Owner, Decision LogADR File, Decision Log, Rationale
Tagsno overlap
ArchitectureDecisionAsyncGovernance
JourneyServiceService design
DecisionRolesGovernanceAlignment
ArchitectureRationaleDocumentationGovernance
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