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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Views and Beyond method illustration showing its working structure
Architecture
Views and Beyond
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-3 h1-3 Tage2-8 h1-6 Wochen
Participantsdifferent
3-101-42-84-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogArchitecture Views, Cross-view Notes, RationaleProblem Analysis, Decision Analysis, Risk Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ProcessOperationsImprovement
DocumentationStakeholdersArchitecture
Problem solvingRoot causeDecisionOperations
QualityProblem solvingRoot cause
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