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| Criterion |  Operations Process Mapping |  UX Research Surveys |  Product Discovery Outcome-Driven Innovation |  Innovation Double Diamond |
|---|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. | Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs. | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 1-3 h | 3-14 Tage | Mehrere Wochen | Wochen bis Monate |
Participantsdifferent | 3-10 | 50+ | 2-6 researchers plus sample | 3-12 |
Formatdifferent | Workshop | Async | Workshop + async | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Survey Results, Charts, Segment Insights | Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses | Problem Statement, Solution Options, Prototypes, Deliverables per Phase |
Tagsno overlap | ProcessOperationsImprovement | QuantitativeResearchValidation | OutcomesInnovationResearchQuantitative | ProcessDivergenceInnovation |