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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 hMehrere Wochen60-120 min45-90 min
Participantsdifferent
3-102-6 researchers plus sample2-82-5
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogDesired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypothesesContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
OutcomesInnovationResearchQuantitative
ContradictionsInnovationProblem solving
LeanProblem solvingCoachingOperations
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