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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-3 h1-2 h Setup, laufend2-8 h1-6 Wochen
Participantsdifferent
3-1012-84-10
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogAction Lists, Project List, Review RoutineProblem Analysis, Decision Analysis, Risk Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ProcessOperationsImprovement
ProductivityPlanningTasksExecution
Problem solvingRoot causeDecisionOperations
QualityProblem solvingRoot cause
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