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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper matrix with seven SCAMPER rows, operator prompts and variations for a course portal.
Innovation
SCAMPER
Paper illustration for Reverse Brainstorming
Innovation
Reverse Brainstorming
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For an existing solution under pressure to change, the method deliberately opens space for systematic variants. It directs attention to rebuilding, combining, and repurposing rather than only new basic ideas. This produces concrete evolution paths for products, offerings, or workflows.For persistent errors or blockages, the method shifts the view to the opposite of the desired effect. It exposes the mechanics of failure and makes hidden causes easier to grasp. This makes improvement more concrete and the problem clearer.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-3 h2-6 h30-60 min30-60 min
Participantsdifferent
3-103-102-103-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogFMEA Table, Risk Priority, Mitigation ActionsSCAMPER Idea List, Concept Shortlist, Variation NotesReverse Ideas, Risk Themes, Solution Ideas
Tagsno overlap
ProcessOperationsImprovement
RiskQualityOperationsRoot cause
BrainstormingIdeationCreativityReframingInnovation
BrainstormingIdeationCreativityRisk
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