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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-3 h2-6 h15-30 min30-60 min
Participantsdifferent
3-103-102-62-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogFMEA Table, Risk Priority, Mitigation ActionsRoot cause notes, CountermeasuresFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
ProcessOperationsImprovement
RiskQualityOperationsRoot cause
Root causeIncidentLeanProblem solving
Root causeQualityOperations
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