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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h30-60 min1-3 h15-30 min
Participantsdifferent
3-102-82-62-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogFishbone Diagram, Cause Categories, Investigation BacklogStandard Work Sheet, Deviation List, Improved Standard, Training NeedsRoot cause notes, Countermeasures
Tagsno overlap
ProcessOperationsImprovement
Root causeQualityOperations
LeanProcessQuality
Root causeIncidentLeanProblem solving
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