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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h30-60 min30-90 min20-45 min
Participantsdifferent
3-102-83-123-12
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogFishbone Diagram, Cause Categories, Investigation BacklogAffinity Size Map, Grouped Estimates, Unclear ItemsLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
Root causeQualityOperations
EstimationBacklogRelative sizing
LearningOperationsImprovement
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