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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for TRIZ
Innovation
TRIZ
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For technical contradictions or trade-offs, the method looks for solutions that resolve opposing requirements at the same time. It translates limits into an explicit picture of conflict that becomes workable. This produces not just compromises but more elegant principles.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumHighHighLow
Timedifferent
1-3 h1 Tag bis mehrere Wochen1-4 h20-45 min
Participantsdifferent
3-104-102-83-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogProblem Statement, Prototype, Test LearningsContradiction Statement, Inventive Principles, Solution ConceptsLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
InnovationPrototypeResearch
InnovationProblem solvingContradictionsCreativity
LearningOperationsImprovement
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