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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h1-3 h30-60 min30-60 min
Participantsdifferent
3-103-83-103-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresEmotion Board, Themes, Action ItemsStart Stop Continue Board, Improvement Actions
Tagsno overlap
ProcessOperationsImprovement
FlowMeasurementConstraints
RetrospectiveTeamReflection
RetrospectiveImprovementTeamReflection
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