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| Criterion |  Operations Process Mapping |  Operations Bottleneck Analysis |  DevOps Incident Command |  DevOps Blameless Postmortem |
|---|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 1-3 h | 1-3 h | As needed | 30-90 min |
Participantsdifferent | 3-10 | 3-8 | 4-15 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | Incident Log, Action Tracker, Stakeholder Updates | Postmortem Doc, Action Items, Timeline |
Tagsno overlap | ProcessOperationsImprovement | FlowMeasurementConstraints | IncidentOperationsReliability | Site Reliability EngineeringIncidentLearningReliability |