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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 h1-3 h30-90 min30-120 min
Participantsdifferent
3-103-81-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresDecision Tree, Option Map, Assumption ListObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
FlowMeasurementConstraints
DecisionTreeOptions
LeanObservationProcessOperations
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