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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
MediumLowHighLow
Timedifferent
1-3 h20-45 min1-6 Wochen30-60 min
Participantsdifferent
3-101-104-102-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogBehavior Over Time Graph, Trend Hypotheses, Key Events8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
ProcessOperationsImprovement
Systems thinkingPatternsDynamics
QualityProblem solvingRoot cause
Systems thinkingRoot causePatterns
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