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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-3 hHalber Tag bis mehrere Wochen20-45 min90-180 min initial, dann laufend
Participantsdifferent
3-104-123-123-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogBalanced Scorecard, Strategic Measures, Initiative MapLessons learned, Action items, Event summaryKPI Tree, Owner List
Tagsno overlap
ProcessOperationsImprovement
StrategyMetricsExecution
LearningOperationsImprovement
MetricsStrategyAlignmentMeasurement
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