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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h45-90 min45-90 min30-60 min
Participantsdifferent
3-102-52-82-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause AnalysisRACI Matrix, Responsibility Map, Decision NotesDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
RolesResponsibilityGovernanceOperations
DecisionRolesGovernanceAlignment
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