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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
30-60 min je Interview1-3 h1-6 Wochen1-4 Wochen
Participantsdifferent
5-12 Interviews2-64-103-10 Kunden
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsStandard Work Sheet, Deviation List, Improved Standard, Training Needs8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
DiscoveryInterviewsValidation
LeanProcessQuality
QualityProblem solvingRoot cause
MVPValidationServiceDiscovery
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