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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
MediumLowMediumLow
Timedifferent
30-60 min je Interview45–90 min30-60 min je Interview30–60 min
Participantsdifferent
5-12 Interviews3-105-12 Interviews4-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsTheme clusters, Insight statements, Opportunity areasInterview Notes, Opportunity Themes, Customer QuotesEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
DiscoveryInterviewsValidation
SynthesisQualitativeRoot cause
DiscoveryInterviewsOpportunityCustomer
SynthesisQualitativeWorkshop
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