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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
30-60 min je Interview1-6 Wochen2-4 h1-4 h
Participantsdifferent
5-12 Interviews4-102-63-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer Segments8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanBarrier Inventory, Failure Analysis per Barrier, Action BacklogProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
DiscoveryInterviewsValidation
QualityProblem solvingRoot cause
Root causeSafetyIncident
Root causeProblem solvingQualityIncident
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