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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-2 h2-4 h Analyse, laufend30-120 min1-3 h
Participantsdifferent
3-123-122-63-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsConstraint Map, Improvement Plan, Flow MetricsObservation Notes, Improvement IdeasBottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures
Tagsno overlap
Systems thinkingTradeoffsLeadership
OperationsConstraintsFlowImprovement
LeanObservationProcessOperations
FlowMeasurementConstraints
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