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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 h1-3 h45-90 min20-45 min
Participantsdifferent
3-123-102-81-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsProcess Map, Handoff List, Improvement BacklogRACI Matrix, Responsibility Map, Decision NotesOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
Systems thinkingTradeoffsLeadership
ProcessOperationsImprovement
RolesResponsibilityGovernanceOperations
ResponsibilityLeadershipTeam
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