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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 hAs needed1-3 h30-90 min
Participantsdifferent
3-124-152-83-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsIncident Log, Action Tracker, Stakeholder UpdatesCausal Loop Diagram, Feedback Notes, Leverage PointsPostmortem Doc, Action Items, Timeline
Tagsno overlap
Systems thinkingTradeoffsLeadership
IncidentOperationsReliability
FeedbackSystems thinkingCausalityDynamics
Site Reliability EngineeringIncidentLearningReliability
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