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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-2 h2-6 h20-45 min30-60 min
Participantsdifferent
3-123-101-82-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsFMEA Table, Risk Priority, Mitigation ActionsOwnership Reflection, Action Commitment, Coaching NotesFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
Systems thinkingTradeoffsLeadership
RiskQualityOperationsRoot cause
ResponsibilityLeadershipTeam
Root causeQualityOperations
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