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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-2 h30-60 min1-3 h2-6 h
Participantsdifferent
3-122-82-83-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsFishbone Diagram, Cause Categories, Investigation BacklogCause Tree, Evidence Notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Systems thinkingTradeoffsLeadership
Root causeQualityOperations
Root causeTreeIncidentQuality
RiskQualityOperationsRoot cause
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