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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-2 h45-90 min1-6 Wochen15-30 min
Participantsdifferent
3-123-84-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanRoot cause notes, Countermeasures
Tagsno overlap
Systems thinkingTradeoffsLeadership
Systems thinkingFramingStakeholders
QualityProblem solvingRoot cause
Root causeIncidentLeanProblem solving
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