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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Learning Review.
Operations
Learning Review
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 h30-90 min1-3 h1-3 h
Participantsdifferent
3-123-123-83-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsPostmortem Doc, Action Items, TimelineBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresLearning Review Notes, System Factors, Improvement Actions
Tagsno overlap
Systems thinkingTradeoffsLeadership
Site Reliability EngineeringIncidentLearningReliability
FlowMeasurementConstraints
LearningRetrospectiveIncidentOperations
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