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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-2 h45-90 min1-3 h30-120 min
Participantsdifferent
3-122-53-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Polarity Map, Warning Signs, Balance ActionsA3 Report, Action Plan, Root Cause AnalysisBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresObservation Notes, Improvement Ideas
Tagsno overlap
Systems thinkingTradeoffsLeadership
LeanProblem solvingCoachingOperations
FlowMeasurementConstraints
LeanObservationProcessOperations
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