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Criterion
Paper illustration of a Polarity Map with two poles and four quadrants
Systems Thinking
Polarity Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
Polarity Mapping makes tensions between two opposing poles tangible, such as standardization and adaptation or control and autonomy. The method guards against making apparent either-or decisions prematurely.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-2 h1-6 Wochen30-60 min1-4 h
Participantsdifferent
3-124-102-103-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Polarity Map, Warning Signs, Balance Actions8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanIceberg Worksheet, Pattern Notes, Intervention IdeasProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Systems thinkingTradeoffsLeadership
QualityProblem solvingRoot cause
Systems thinkingRoot causePatterns
Root causeProblem solvingQualityIncident
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