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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Tage1-2 Tage3-14 Tage20-45 min
Participantsdifferent
Internes TeamBased on research question50+Based on research question
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesFindability Metrics, Path Analysis, Revised IASurvey Results, Charts, Segment InsightsContent groups, Label set, IA hypotheses
Tagsno overlap
ResearchCustomerSynthesis
Information architectureNavigationFindability
QuantitativeResearchValidation
Information architectureNavigationStructure
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