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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Dual Track Agile with its method-specific working model.
Product Discovery
Dual-Track Agile
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When uncertainty and delivery run in parallel, it separates learning work from implementation while keeping both connected. It prevents unvalidated ideas from falling directly into the delivery stream.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Tage6 Wochen Cycle + 2 Wochen Cool-Down30–60 min per interviewLaufend, Wochen bis Monate
Participantsdifferent
Internes Team2-4 pro Pitch1 participant per interview4-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesPitches, Bet-table decisions, Hill charts, Cooldown outcomesInterview Notes, Themes, Insight SummaryDiscovery Backlog, Delivery Backlog, Experiment-Ergebnisse, Validierte Stories
Tagsno overlap
ResearchCustomerSynthesis
PlanningDeliveryAutonomy
QualitativeResearchCustomerDiscovery
AgileDiscoveryDelivery
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