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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Tage6 Wochen Cycle + 2 Wochen Cool-Down30–60 min10-20 min daily
Participantsdifferent
Internes Team2-4 pro Pitch4-81
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopAsync
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesPitches, Bet-table decisions, Hill charts, Cooldown outcomesEmpathy Map, Assumptions List, Research GapsDaily Plan, Time Estimates, Review Notes
Tagsno overlap
ResearchCustomerSynthesis
PlanningDeliveryAutonomy
SynthesisQualitativeWorkshop
PlanningTime managementProductivityOperations
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