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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Tage1-3 Wochen vom Draft bis zur Entscheidung30–60 min per interview30-60 min
Participantsdifferent
Internes Team3-20 Reviewer1 participant per interview2-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsInterview Notes, Themes, Insight SummaryDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
ResearchCustomerSynthesis
ArchitectureDecisionAsyncGovernance
QualitativeResearchCustomerDiscovery
DecisionRolesGovernanceAlignment
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