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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Tage1-3 Wochen vom Draft bis zur Entscheidung1-3 h1-2 h
Participantsdifferent
Internes Team3-20 Reviewer3-103-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsCustomer Journey Canvas, Pain Points, Experience OpportunitiesInception Canvas, Risks, Goal List, Open Questions
Tagsno overlap
ResearchCustomerSynthesis
ArchitectureDecisionAsyncGovernance
JourneyCustomerService designCanvas
AlignmentArchitectureCanvas
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