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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Tage45-90 min45-90 min45-90 min
Participantsdifferent
Internes Team3-103-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesResponsibility Map, Role Agreements, Open QuestionsRAPID Role Map, Recommendation, Decision LogRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
ResearchCustomerSynthesis
RolesResponsibilityTeamFacilitation
DecisionRolesGovernance
RolesResponsibilityGovernanceOperations
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