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| Criterion | ![]() UX Research Personas | ![]() Delivery RAID Log | ![]() Operations Fishbone Diagram | ![]() Operations Failure Mode and Effects Analysis |
|---|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. |
Complexitydifferent | Medium | Low | Low | High |
Timedifferent | 1-3 Tage | 30 min Setup, dann laufend | 30-60 min | 2-6 h |
Participantsdifferent | Internes Team | 1-3 maintaining, briefing for everyone | 2-8 | 3-10 |
Formatdifferent | Workshop + async | Async | Workshop | Workshop |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | RAID Log, Status Report Source | Fishbone Diagram, Cause Categories, Investigation Backlog | FMEA Table, Risk Priority, Mitigation Actions |
Tagsno overlap | ResearchCustomerSynthesis | RiskTrackingStakeholdersGovernance | Root causeQualityOperations | RiskQualityOperationsRoot cause |



