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| Criterion |  UX Research Personas |  Operations RACI Matrix |  Facilitation Delegation Poker |  Operations Accountability Ladder |
|---|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | When decisions get stuck between leadership and team, Delegation Poker clarifies the desired scope of autonomy. It shows how much decision-making latitude a role should actually get in practice. | With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on. |
Complexitydifferent | Medium | Low | Low | Low |
Timedifferent | 1-3 Tage | 45-90 min | 45-90 min | 20-45 min |
Participantsdifferent | Internes Team | 2-8 | 3-10 | 1-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | RACI Matrix, Responsibility Map, Decision Notes | Delegation Board, Decision Boundaries, Role Agreements | Ownership Reflection, Action Commitment, Coaching Notes |
Tagsno overlap | ResearchCustomerSynthesis | RolesResponsibilityGovernanceOperations | AutonomyRolesTeam | ResponsibilityLeadershipTeam |