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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Surveys method illustration showing its working structure
UX Research
Surveys
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 TageMehrere Wochen1-3 Wochen3-14 Tage
Participantsdifferent
Internes Team2-6 researchers plus sample5-12 Interviews50+
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesDesired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypothesesJob Stories, Outcome Statements, Opportunity ListSurvey Results, Charts, Segment Insights
Tagsno overlap
ResearchCustomerSynthesis
OutcomesInnovationResearchQuantitative
CustomerOutcomesNeeds
QuantitativeResearchValidation
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