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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-3 TageHalf day2-6 h1-3 h
Participantsdifferent
Internes Team3-123-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesLeverage Map, Action StrategyCurrent Reality Tree, Core Problems, Intervention IdeasCausal Loop Diagram, Feedback Notes, Leverage Points
Tagsno overlap
ResearchCustomerSynthesis
Systems thinkingChangeStrategy
Systems thinkingRoot causeConstraintsCausality
FeedbackSystems thinkingCausalityDynamics
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