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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Lean UX Canvas with its method-specific working model.
UX Design
Lean UX Canvas
Affinity Diagramming
UX Research
Affinity Diagramming
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Tage2-3 h45–90 min1-3 h
Participantsdifferent
Internes Team3-83-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesCompleted Lean UX Canvas, Hypothesis list, First experimentTheme clusters, Insight statements, Opportunity areasCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
ResearchCustomerSynthesis
CanvasHypothesisOutcomesDiscovery
SynthesisQualitativeRoot cause
JourneyCustomerService designCanvas
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