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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Tage1-3 h20–45 min1-3 h
Participantsdifferent
Internes Team3-12Small cross-functional group3-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesKnowledge Map, Critical Knowledge Areas, Transfer PlanRisk list, Mitigation plan, Assumption logFailure Scenarios, Risk Notes, Control Gaps, Test and Response Actions
Tagsno overlap
ResearchCustomerSynthesis
KnowledgeMappingRisk
RiskDecisionFailurePlanning
FailureResilienceRisk
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