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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Tage2-4 h1-2 h1-2 h
Participantsdifferent
Internes Team4-103-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesJourney Map, Pain-point List, Opportunity BacklogInception Canvas, Risks, Goal List, Open QuestionsArchitecture Canvas, Goals, Constraints, Quality Attributes
Tagsno overlap
ResearchCustomerSynthesis
JourneyServiceService design
AlignmentArchitectureCanvas
CanvasArchitectureAlignmentWorkshop
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