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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Empathy Mapping
UX Research
Empathy Mapping
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-3 Tage1-4 Wochen30–60 min45–90 min
Participantsdifferent
Internes Team6-30 Experten4-83-10
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesExpert Forecast, Consensus Range, Assumption NotesEmpathy Map, Assumptions List, Research GapsTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
ResearchCustomerSynthesis
ForecastingExpertsDecisionStrategy
SynthesisQualitativeWorkshop
SynthesisQualitativeRoot cause
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